Payment Security
At LUNA DESIGNER SHOP, we are committed to providing a secure and convenient payment experience for our customers.
Secure Payment Processing
Payments made through our website are processed through secure payment providers. Your payment information is encrypted and securely transmitted during the checkout process.
We do not store or have access to your complete payment card information.
Available Payment Methods
We currently accept secure payment methods available at checkout, including major credit and debit cards.
For customers who prefer alternative payment options, additional payment methods may be available upon request, including:
- Stripe
- Wise
- Apple Pay
- Google Pay
- Alipay
- Multibanco
- MB Way
Customers may contact our customer service team to request a separate payment link or receive further payment instructions.
Payment Verification & Order Security
To protect both customers and our business, certain orders may require additional verification before shipment.
For security purposes, we may confirm order details, payment information, and shipping details before processing the order.
Before shipment, customers will receive actual product photos and videos for confirmation to ensure that the order details are correct.
Personal Information Protection
Your personal and payment information is handled in accordance with our Privacy Policy.
We take reasonable security measures to help protect your information from unauthorized access, loss, or misuse.